FAQ's

1. What products does Whirring Electrons offer?
We specialize in innovative beauty and styling tools, including mirrors, hair straightening irons, and electric face cleansers designed to make your daily routine easier and more effective.

2. Do you ship internationally?
Yes! We ship worldwide. Wherever you are, you can enjoy our products delivered right to your doorstep.

3. How long will my order take to arrive?
Our estimated delivery times are:

  • United States & Canada: 7–12 business days

  • United Kingdom & Europe: 7–15 business days

  • Australia & New Zealand: 10–18 business days

  • Rest of the World: 10–20 business days
    Please note: Processing time (1–3 business days) is not included in these estimates, and shipping times may vary based on location and customs.

4. How can I track my order?
Once your order is shipped, you’ll receive an email with tracking information so you can follow your package’s journey.

5. Do I need to pay customs or duties?
Depending on your country’s regulations, international orders may be subject to customs duties or taxes, which are the buyer’s responsibility.

6. Can I return or exchange an item?
Yes, we accept returns and exchanges on eligible items. Products must be unused, in original packaging, and returned within the specified time frame. For more details, please refer to our Return & Refund Policy.

7. What should I do if my product is damaged or defective?
Customer satisfaction is our priority. If you receive a damaged or defective item, contact us immediately at whirringelectrons@gmail.com, and we’ll make it right.

8. How do I contact customer support?
For any inquiries, assistance, or feedback, you can reach our team via email at whirringelectrons@gmail.com.

9. Do you offer warranties on your products?
Some products may come with a manufacturer’s warranty. Please check the product description or contact us for details.

10. Can I change or cancel my order after placing it?
Orders can be changed or canceled within the first 12 hours after purchase. After this time, your order may already be processed or shipped. Contact us as soon as possible for assistance.